For some, the CRM system of an organisation is like its beating heart. So, extracting parts of it from the parent company during a carve-out may feel like open heart surgery! Capabilities, commercials, data and functionality need to be carved out to create a...
When starting any business change initiative, the enabling technologies you choose matter. Choosing the right technologies can mean the difference between business change success, or failure. The growing business analysis industry is testament to the increasing need...
Here are a few pointers on what you should do to avoid the pitfalls and challenges of a carve-out. 1. Mitigate risk In an ideal world, any new business you carve out from its parent, should have infrastructure, resources and talent to operate effectively. But quite...
Like jumping on any bandwagon, it’s a bumpy ride and many fall off along the way. When it’s done right, digital transformation can bring enormous value to an organisation, but you need to get these five things right before launching any digital change project. 1....
The task When we began our partnership with The Guardian News and Media, we had to clearly define what they wanted and how we could achieve it to deliver long-term, sustainable value. The action During the discovery phase of the project, we gained a deep understanding...
To remain competitive, businesses have to create innovation pipelines, enhance operational efficiencies and deliver first-class products and customer service. All of this requires digital transformation programmes being deployed throughout organisations at an...
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